Cevlara
Free Revenue Leak Audit for Med Spas
Most Med Spas Are Leaking About $47K a Year.*
Find Your Number in 15 Minutes.
Missed calls. Slow follow-up. Patients who never got rebooked. We map every leak in your clinic, show you the 30-day recovery math, and hand you the report.
Free. 15 minutes. You keep the report.
Our team recovered $25,800 in 21 days for Lace & Needle. Zero ad spend.
The Leak Ledger
Sound familiar?
10:15 AM
Your injector is gloved up, mid-treatment. The phone rings four times and goes quiet. That caller wanted Botox this week. By lunch, she booked somewhere else.
5:02 PM
Your front desk goes home. The calls keep coming. 62% of calls to small businesses already go unanswered1, and after close, voicemail catches what it can. More than 80% of callers who hit voicemail hang up without leaving a message.2
MARCH
A patient came in, loved her results, and left. Her rebooking window opened six weeks later. Nobody called. She is not unhappy. She is just waiting to be asked. Multiply her by every name sitting in your system.
10:30 PM
You are on the couch answering DMs and texting leads yourself. You did not open a med spa to work the phones.
We've never seen a growing med spa with zero leaks. The question isn't whether. It's where, how much, and how fast you can recover it.
Your patient list could be hiding about $47K a year.*
Slide to your own numbers below.
How Much Revenue Are You Leaking?
Your patient list could be hiding about
$47,430/yr
Separately, missed calls could be costing about $4,420/mo. The two estimates can overlap.
How we estimateThe 15-Minute Audit
Walk away with your Revenue Leak Report.
One call. We pull your numbers apart and hand you a one-page report you keep, whether or not we ever talk again.
Your missed-call map
Where calls slip through, by hour and by day, and what each one is worth.
Your dormant-list value
What the patients already in your system are worth if they come back on schedule.
Your 30-day recovery math
Which leak to plug first, and what plugging it returns in the first month.
21x
Leads contacted within 5 minutes are 21x more likely to become appointments than leads contacted at 30 minutes.3 Most clinics respond in hours. That gap is the leak.
25%+
A 5% lift in patient retention can raise profits 25% or more.4 The patients you already paid to acquire are the cheapest revenue you will ever recover.
No pressure. We'll show you the numbers first. If there's a fit, we'll show you how to recover it.
Lace & Needle. Real Numbers.
43
appointments booked
21
days
$0
ad spend
$25,800
recovered
From patients who hadn't booked in months.
“I’ve looked in there. I can see that they’re getting the link and they’re booking follow-ups.”
Jessica Mooney
Clinical Director, Divine Health
Find your number.
15 minutes. No pressure. We'll show you the numbers first.
- Map every revenue leak in your current workflow
- Put a dollar value on your dormant patient list
- Walk away with the 30-day recovery math
If we don't find at least $20K in recoverable annual revenue, we'll tell you straight: you don't need us yet.
Built for established med spas doing $40K+ per month that already have patients and demand but are losing revenue in the follow-up gap.
*Our estimate for a med spa with 1,500 patients on file. For scale, the average med spa books about 245 visits a month (AmSpa 2024). We assume 30% are overdue for their next treatment and 1 in 10 of those return for two visits within 12 months, at AmSpa's $527 average visit (2024 State of the Industry): about $47,400 in visit revenue, or about $31,600 per 1,000 patients. Your number depends on your patient list and could be higher or lower. The calculator's separate missed-call estimate assumes 40% of missed callers would have booked, at an average ticket of $300 for one provider, rising $25 per provider to $400 at five or more (our assumptions). The two estimates can overlap.
- 411 Locals call answer study, 2024 (85 businesses across 58 industries).
- Hiya, State of the Call report.
- Lead Response Management Study (Dr. James Oldroyd, MIT / InsideSales.com), as cited by Harvard Business Review.
- Bain & Company; American Med Spa Association. Acquisition cost comparison: Harvard Business Review.