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Auto Follow-Up

Every lead gets contacted in under 3 minutes.

Because after 5 minutes, most med spa leads are already moving on.

Lead Activity
1

New lead received

8:47:12 PM

Web Form
2

AI sent first text

8:47:42 PM

0:30

Appointment booked

8:51:03 PM

3:51
Response time

0:30

The Lead Decay Problem

Chance you book them

Every minute that passes, your lead gets colder. By the time your front desk gets to it, they’ve already called someone else.

Highest
< 1 min
Sharp drop
5 min
Mostly cold
30 min
Low odds
1 hour
Near zero
Next day

How It Works

What happens in 3 minutes

Works with:Meta AdsGoogle AdsWeb FormIG DMSMSMissed Call
0:00

Lead comes in

Web form, Instagram DM, SMS, or missed call — any source, any time.

0:30

AI sends personalized text

A natural, personalized message referencing their inquiry. Not a template.

3:00

AI follows up by phone

Natural voice. Confirms intent. Offers 2 times. Transfers to staff if needed.

D1–D3

Multi-touch sequence

Varying messages and channels based on engagement. No repetitive blasts.

Booked or declined

Sequence stops automatically. No spam. No awkward double-texts.

Live Conversation
How much is Botox?
It depends on units. Want a quick consult this week?
Thursday after 3
Booked. See you Thursday at 3:30.
HIPAA-aware workflows
Opt-out built in
No spam
Human handoff
Works with your CRM

Real scenarios. Real revenue recovered.

The Busy Afternoon

Staff is checking in patients, phone is ringing, and a web form sits in the inbox for 3 hours. By the time someone sees it, the lead booked with a competitor down the street.

AI texts them in 30 seconds. Books a Botox consultation.

+$520Based on actual client results

Contacted in 30 seconds. Booked in 4 minutes.

The After-Hours Inquiry

Someone fills out your contact form at 9:15 PM. Your team doesn’t see it until 10 AM the next morning — 13 hours later.

AI responds at 9:15 PM. Schedules a filler appointment for Thursday.

+$800Based on actual client results

Contacted in 30 seconds. Booked in 4 minutes.

The Cold Lead Re-Ignite

Lead responds to your first text but ghosts after asking about pricing. Without follow-up, they’re gone.

Day 2 follow-up re-engages them. Books a consultation.

+$650Based on actual client results

Re-engaged on Day 2. Booked on Day 3.

Same leads. Different outcomes.

Without Auto Follow-Up

  • Lead sits in inbox
  • Staff writes a sticky note
  • Gets buried under walk-ins
  • Lead calls a competitor
$0 recovered

With Auto Follow-Up

  • AI texts in 30 seconds
  • Conversation → appointment
  • Booked and confirmed
+$520 recovered

Same lead volume. Same staff. Different outcomes.

The math is simple.

50–200

Leads per month

$80–$250

Cost per lead

20–50%

Go cold from slow follow-up

That’s up to $25,000/month in wasted ad spend.

And if an average booked consult is worth $500–$900...

Your revenue audit uses your actual lead volume and close rates.
?

Already have an answering service?

Cevlara handles the follow-up they can’t: multi-touch sequences + timed rebooking + attribution.

?

My patients want a real person.

So do ours. Cevlara transfers to your staff the moment a patient asks. The AI gets them to that point faster.

Start recovering revenue in 3 steps.

No technical work. No long onboarding. Just results.

Step 1

Free Revenue Audit

We analyze your bookings and show you exactly where revenue is leaking.

Step 2

White-Glove Setup

We configure everything. You're live in under 48 hours. Zero technical work.

Step 3

Revenue in Week One

Patients start rebooking from day one. Most clinics see ROI before their first invoice.

No contracts · Live in 48 hours · Pays for itself in week one